Productivity · Beginner · about 15 minutes
Human + AI division of labour — who does what, and who signs
An AI-drafted proposal goes to a client with the wrong contract term. Four people touched it. In the review meeting: the analyst assumed the manager would check commercials; the manager assumed the analyst had verified them because they wrote the prompt; and everyone assumed the AI had been given the right terms.
- You need
- Workflow: AI drafts the monthly performance report we send to each retainer client at our marketing agency. Goes to: paying clients.
- Tool
- One line at the top of the workflow document
- You get
- ROLE ASSIGNMENT — Specifier: account manager (knows the client's priorities and what they asked for last month). Operator: account executive.
- Time saved
- Two hours to design, once per workflow. Prevents the single most expensive category of AI failure — the confident wrong output that nobody was assigned to catch.
The steps come with the AI Playbook
See plans