Operations · Advanced · about 16 minutes

Department AI playbooks — rolling the system out without losing control

You mandate AI usage across five departments. Three months later: sales has built something useful, finance has done nothing because they were waiting for guidance, HR has been pasting employee data into a consumer tier, and operations bought a tool nobody uses. There was no standard about what was fixed and what was local.

You need

Business: kitchenware D2C, ₹1.4 crore, 8 people across sales, operations, customer service, finance (part-time) and marketing. Data: customer service handles customer names, addresses, phones.

Tool

One page, from leadership

You get

1. THE CENTRAL FOUR (one page) Data rules: customer names, addresses, phone numbers and order details never go into a consumer tier.

Time saved

A sequenced rollout typically reaches useful output in weeks rather than the quarters an unsequenced one takes, and avoids the data incident entirely.