SMEMindsPlaybook
Workflow library

Sales · Intermediate · about 15 minutes

CRM notes and pipeline hygiene — the admin nobody does

Your CRM says: 'Had a good call. They are interested. Will follow up next week.' Written six weeks ago.

You need
Memo: 'Ok just came out of Vaibhav Polymers. Met Sandeep the ops director again, MD was supposed to join but didn't, he was travelling.
Tool
Your assistant's audio transcription
You get
1. THEIR WORDS — 'The MD is asking why we can't just fix the Excel process' (Sandeep, relaying the MD's objection).
Time saved
CRM notes from 15 minutes (or never) to about 2. Pipeline reviews from 90 minutes to about 25.

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