Productivity
Intermediate
Deliver bad news without burying it
The delivery will be two weeks late.
Subscribers. The full prompt is part of the SMEMinds AI Playbook. See plans.
Before you use the output
Human review required.
AI output is a confident first draft, not a verified answer.
- Confirm the 400 units will genuinely arrive on 8 April before promising it. A second broken commitment after the first is much worse than the first.
- Make the call. The message is the record; the call is the relationship.
- Check 'at our cost' is a commitment you can actually make. Do not offer beyond your authority under pressure.
- Do not add blame for the part supplier. From the customer's side it is your machine and your supply chain.